Mercure Telford Centre Hotel, Telford ~ Discover room options, reviews & pricing

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About the Hotel

Forgegate, Telford Centre, Telford, United Kingdom, TF3 4NA

Mercure Telford Centre Hotel, a 4-star property at the foot of the Wrekin leading into the Shropshire Hills, features ALLSAFE cleanliness certification verified by Bureau Veritas. The hotel offers Wi-Fi connectivity, 24-hour front desk assistance, and modern games room with pool tables.

Modern Business-Ready Accommodations

153 welcoming guest rooms at Mercure, including 22 business-friendly rooms, boast fresh vibrant colors. Each room features flat-screen satellite TVs, seating areas, modern bathrooms, air conditioning, and laptop-friendly workspaces with complimentary WiFi.

Local Dining Options

The contemporary designed restaurant serves local English dishes and beverages throughout the day. The spacious Lounge Bar provides casual dining options, while a buffet breakfast featuring cold cuts, cheeses, fruits, and full English options is served daily.

Comprehensive Leisure Facilities

Innaction Leisure Club provides complimentary access to an indoor swimming pool, well-equipped gymnasium, sauna, and steam room. The property maintains safety features including carbon monoxide detectors, fire extinguishers, and security systems.

Central Transport Links

Mercure Telford Centre Hotel maintains convenient access to Midlands motorway networks M6 and M5. The property sits near Ironbridge Gorge Museum, The Telford International Centre, and Blists Hill Victorian Museum, with Birmingham located 46.5 miles away.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Classic Twin Room

Max:

2 persons

155 sq. feet

Bed options:

2 Single beds

Shower

Heating

room details

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Double Room Disability Access

Max:

2 persons

155 sq. feet

Garden view

Shower

Heating

room details

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Classic Double Room

Max:

2 persons

155 sq. feet

Bed options:

1 King Size Bed

Garden view

Shower

Heating

room details

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Getting around

Check out the full range of transport modes

City Center

Telford5000 ft

Airports

Birmingham (BHX) 46.2 mi

Chester Hawarden (CEG) 59.8 mi

Bus

Bus stop2000 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Invigorating Spa Experience

“The swimming pool area provided a refreshing morning swim, complemented by the availability of a sauna and steam room, enhancing our relaxation.” view full review

Delicious Meals

“The restaurant offered a good menu with well-prepared meals; I particularly loved the three-course special, which exceeded my expectations.” view full review

Comfortable Room Setup

“I found the layout of the room good, featuring a large TV and effective blackout curtains that ensured a restful night.” view full review

Functional Bathroom

“The bathroom displayed great shower pressure, ensuring a refreshing start to the day, making it a standout feature of my stay.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Security
Baggage storage
Locker room
Elevator
Barber shop
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Sports trainer

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's menu
Game room

Spa & Leisure

Indoor swimming pool
Sun loungers
Garden area
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Back massage
Head massage
Full body massage
Foot massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Sink

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Forgegate, Telford Centre, Telford, United Kingdom, TF3 4NA

Map view

street view

Forgegate, Telford Centre, Telford, United Kingdom, TF3 4NA

City landmarks

Events

The International Centre

4200 ft

Telford Town Park

Wonderland

1.2 mi

Parks

Telford Town Park

1.4 mi

Iron Bridge

3600 ft

Church of St Peter

2700 ft

Between Rampart Way And Euston Way

Telford Central Footbridge

2100 ft

Odeon

2100 ft

Capgemini sign

2100 ft

Site of Battle of Cinderloo

2200 ft

Casinos

Mecca Bingo Ltd

2800 ft

Odeon Cinema

2800 ft

Cineworld

2800 ft

Telford Ice Rink

2900 ft

Telford Tenpin Bowling

2900 ft

Holy Trinity Church

4600 ft

Megabowl

4100 ft

Church of St Leonard

5300 ft

Open air theater

4600 ft

Church

Salvation Army

4700 ft

Wonderland Telford

4800 ft

Zoo

Exotic Zoo

1.5 mi

industry

5000 ft

Hangman's Pool

5100 ft

Events

The Duke Box

5200 ft

Church of St George

1.2 mi

St Mary the Virgin

1.2 mi

The Place

1.0 mi

Nearby

Mall

Telford Shopping Centre

1800 ft

Telford Plaza Fountain

500 ft

Reassure History Sign

900 ft

Restaurants

Jamaica Blue

2000 ft

Unit 28

Pizza Hut

3100 ft

Unit 12 Telford Bridge Retail Park Old Park

Aroma Cafe Bar

2700 ft

119 Ashdown Lane Telford Town Centre

Patisserie Valerie

3000 ft

Telford Shopping Centre

Little Dessert Shop Telford

3300 ft

Central Square Unit 11 - 12 Hazeldine House

TGI Fridays

3500 ft

Southwater Square Southwater Way

Novello Lounge

3600 ft

Unit 4B Southwater Square Southwater Way Southwater Way

Costa Coffee

3500 ft

Unit 10 Southwater Square Southwater Way Unit 10

Reviews and Ratings

Feedback from previous guests about their experience.

60%

were satisfied with the hotel and would gladly return

Lovely spa facilities

Heated pool

Poor service responsiveness

Outdated room condition

6.0/10

Guest rating

Rooms

5.6

Location

8.8

Service

6.6

Dining

5.0

Ryan

United Kingdom, December 2024

5.0/10

My stay at the hotel was quite disappointing due to the service and room quality. While the spa facilities were lovely and the pool area had potential, the overall experience was marred by a lack of organization and responsiveness from the staff. The dining options were limited and breakfast didn’t meet expectations, making me feel like I didn’t get the best value for my money.

Rooms

5.0

The room I stayed in was outdated and had issues, including a malfunctioning air conditioning system. The furnishings felt like they were from a different era, with some visible wear and tear that wasn't appealing.

Service

5.0

The service left a lot to be desired; interactions felt rushed and at times, unhelpful. When I raised concerns, I didn't feel like they were taken seriously, which added to my frustration.

Location

Dining

5.0

Unfortunately, the breakfast quality was disappointing, mostly consisting of basic options that didn't feel fresh or satisfying. It certainly didn’t justify the cost they were charging.

Facilities

6.0

The spa area was the highlight of my stay, with decent offerings, but the pool could use some renovation and better lighting to enhance the atmosphere.

Lovely spa facilities

Poor service responsiveness

George

United Kingdom, November 2024

6.6/10

I had a stay at a hotel that had its ups and downs. The location was quite handy for exploring local attractions, and there were some positive aspects regarding the dining service. However, the room's heating issue made the night rather uncomfortable, and the overall cleanliness left something to be desired. It’s a decent spot for a short visit, but improvements are definitely needed to make it more comfortable.

Rooms

5.0

The room was large but had significant heating issues that made it uncomfortable. I couldn't regulate the temperature, which made for a restless night.

Service

6.0

Service was adequate but could be improved as I found the staff not especially polite at times.

Location

9.0

The location was perfect for getting around, with easy access to various attractions and dining options.

Dining

7.0

Dining was decent; however, I found some options to be a bit pricey and the breakfast could have had more variety.

Facilities

6.0

The facilities seemed okay, but I didn’t get to use them extensively during my visit.

Reginald

United Kingdom, October 2024

8.0/10

I had a lovely time at this hotel, enjoying a comfortable and clean room with plenty of amenities. The staff were efficient and friendly, making me feel welcome throughout my stay. The dining options were varied, especially at breakfast, which had something for everyone. However, I was a bit disappointed with the jacuzzi being out of order during my visit. Overall, it was a great place to unwind after exploring Telford and its surroundings.

Rooms

8.0

The room was warm and comfortable, though the window only opened a little. It could have used a bit more space and more tea and milk supplies, but it was tidy and well-kept.

Service

9.0

Service was friendly and efficient, with staff keen to assist and resolve any issues. The reception team, especially Melissa, was particularly helpful and accommodating.

Location

9.0

The hotel is conveniently located, just a short walk to the town center and shopping areas, making it easy to explore the local attractions.

Dining

7.0

The dining experience was enjoyable, especially breakfast, which offered a great variety. However, I wish the afternoon tea had a bit more freshness to it.

Facilities

7.0

The facilities were decent, including access to the pool and spa area. It was unfortunate that the jacuzzi was unavailable, but the rest of the amenities were satisfactory.

Friendly and helpful staff

Jacuzzi out of order

Dominic

United Kingdom, October 2024

6.6/10

Overall, my experience was mixed. The hotel had excellent staff interactions and a clean environment, but the dining was a significant letdown, particularly during breakfast. While the rooms were comfortable, they had a few maintenance issues that need attention. The location was quite convenient, making it easy to explore local attractions.

Rooms

7.0

The rooms were clean and comfortable with lovely decor, but I did encounter a couple of maintenance issues like a broken mirror stand and no towel hook.

Service

8.0

The service was generally pleasant; reception staff, notably Melissa, was great and accommodating, arranging a reduction in our bill.

Location

9.0

The location was excellent, providing easy access to shops and local attractions, making my stay very convenient.

Dining

5.0

Unfortunately, the dining experience was very poor, especially breakfast, with food being cold and not replenished in a timely manner.

Facilities

6.0

Facilities were decent, providing essential amenities, but nothing stood out as exceptional.

Joseph

United Kingdom, September 2024

5.6/10

While the hotel has some outstanding staff members who genuinely make your stay special, the experience was marred by significant issues such as persistent maintenance problems and inadequate breakfast service. The broken facilities and overall management of the dining were disappointing. However, I must commend the warm hospitality shown by the staff which made my stay somewhat enjoyable despite the shortcomings.

Rooms

5.0

The rooms had necessary amenities but were in need of urgent repairs. The lighting in my room was poor, and I struggled to see clearly when trying to use the safe. Overall, the room felt quite hot, which disrupted my sleep.

Service

6.0

The service was somewhat inconsistent. While I appreciated the staff's attempts to help, the execution, especially during breakfast, left much to be desired. Items ran out quickly, and requests took longer than expected.

Location

8.0

The location was quite accessible, convenient for my needs, especially with nearby dining options and attractions.

Dining

5.0

Unfortunately, the dining experience was inadequate. The breakfast was chaotic, with numerous items out of stock and slow replenishment. The quality at dinner was better, but there’s definitely room for improvement.

Facilities

5.0

Facilities were lacking overall, with significant issues like the lift being out of order for an extended period, which added to the inconvenience of my stay.